we just released software 184.108.40.2062042 for the G7500, Studio X50, and Studio X30
Poly announces the release of Poly VideoOS 3.7.0 software. This Poly VideoOS software build also
contains the following device software versions:
● Poly TC8 3.7.0
● Poly Microphone IP Adapter 3.0.0
● Poly IP Table Microphone 3.0.0
● Poly EagleEye Cube USB camera 1.3.1
● Poly Studio E70 camera 1.0.2
Poly VideoOS 3.7.0 includes the following features:
Ensure an empty value is being sent
Poly and Microsoft are committed to delivering the highest quality solutions. We are pleased to share that Poly and Microsoft engineering teams have fixed several reported issues on Poly Studio X. For optimal experience, please ensure you are running the latest Poly and Microsoft software. Microsoft has officially posted an update to TAC that addresses the following issues.
Minimum 3.6 release on the Poly Studio X
Microsoft hotfix update via TAC Teams app version 1449/220.127.116.111092701
Update 2 regarding the Provider mode
Delete attribute in management provider select field from your policy > click Save.
For Poly Lens:
Navigate to Manage > Policy
> Select the policy you are using - Site or Model Policy
> Select My Settings
> Find the Provider setting and delete
This should revert the provider setting to defaults.
Just as an FYI our partner Microsoft has released an updated Teams APK version 1449/18.104.22.1681100102 which should address issues with pairing around the TC8 product and the Studio X.
This is an issue on the Microsoft application end and no Poly firmware is updated and once the TC8 is updated via the TAC you will have to re-pair the TC8 and the Studio X.
From the Microsoft Message Center:
This hotfix will improve touch console pairing resiliency on devices manufactured by Poly. Firmware will not be updated at this time.
When this will happen:
Rollout has started and will complete by mid October.
How this will affect your organization:
This fix will improve touch console pairing resiliency, especially in unstable network environments and across power outages. Touch consoles will automatically restore pairing if lost due to covered scenarios. No new functionality will be introduced as a part of this update.
This update will be delivered through Teams admin center as an app-only update (Teams APK version 1449/22.214.171.1241100102) and will not include new firmware.
Note: Touch console will be unpaired after update completes.
What you need to do to prepare:
No explicit action is necessary. You might want to update your documentation as appropriate.