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[Software] Poly Studio X and G7500 3.9.0 was released

SteffenBaierUK
Polycom Employee & Community Manager

[Software] Poly Studio X and G7500 3.9.0 was released

Poly G7500, Poly Studio X70, Poly Studio X50, and Poly Studio X30


Poly announces the release of Poly VideoOS 3.9.0-358026 software. This Poly VideoOS software build also contains the following device software versions:

 

  • Poly TC8 3.9.0
  • Poly Microphone IP Adapter 3.0.0
  • Poly IP Table Microphone 3.0.0
  • Poly EagleEye Cube USB camera 1.3.1
  • Poly Studio E70 camera 1.2.0

 

What’s New


These release notes provide information on updates, features, resolved and known issues for systems using Poly VideoOS software with Poly G7500 and Poly Studio X Family systems.


Poly VideoOS 3.9.0 includes the following features:

 

  • Device Mode Supported in Microsoft Teams Mode
  • HDMI Ingest Supported in Microsoft Teams Mode
  • Poly G7500 Support for Microsoft Teams in Preview Mode
  • Zoom Smart Gallery Supported on Studio X70 and Studio E70
  • New Provider Mode Command-Line API
  • Support for BlueJeans as a Video Conferencing Provider
  • Enhanced People Detection


Device Mode Supported in Microsoft Teams Mode


You can now access Device Mode when Microsoft Teams is your selected provider. On a Poly Studio X50 or Studio X30 system, select Device Mode from the right-side swipe menu or connect a computer to the system’s USB-C port.


HDMI Ingest Supported in Microsoft Teams Mode

 

Microsoft Teams now supports HDMI video-only input for content sharing. HDMI audio is not supported. You can share content in Microsoft Teams from a device, for example, a laptop, by connecting the device to the video system’s HDMI input port. This method doesn’t require you to connect using a wireless service.

 

Our Partner Microsoft is rolling this feature out gradually so a specific Microsoft Teams tenant may not show this option as these updates are done not globally at the same time.

 

NOTE: The MTRoA does not support Audio via HDMI, unlike the MTRoW. Please work with our Partner Microsoft if you require this feature!


Poly G7500 Support for Microsoft Teams in Preview Mode


In this release, you can choose Teams as a provider on a Poly G7500 for preview purposes only. This is not supported by our Partner Microsoft and should be only used to demonstrate the ability. For timelines please contact Microsoft.

 

NOTE: Please do not open support tickets with Poly or post in this community with issues around G7500 and Microsoft Teams!


Zoom Smart Gallery Supported on Studio X70 and Studio E70

 

Zoom Smart Gallery is now supported on Poly Studio X70 and Poly G7500 system when paired with a Poly Studio E70 camera. In a meeting, Zoom Smart Gallery places conference room participants in individual frames from a single camera input.

 

New Provider Mode Command-Line API

This release includes a new API for setting the system provider. Syntax providermode get

 

providermode set <Zoom | Teams| LogMeIn| BlueJeans | RingCentral| PolyVideo |Poly| camuvc | StarLeaf>

 

NOTE: If the provider mode is locked to a specific provider it cannot be changed!

 

Content Parameters

Provider

Description

get

Reports the current provider and the provider lock state.

set

Sets the provider.

Zoom

Sets the provider to Zoom.

Teams

Sets the provider to Teams.

LogMeIn

Sets the provider to LogMeIn.

BlueJeans

Sets the provider to BlueJeans.

RingCentral

Sets the provider to RingCentral.

Poly

Sets the provider to Poly Video Mode.

camuvc

Sets the provider to Device Mode.

StarLeaf

Sets the provider to StarLeaf.

 

Extron Control App Improvements


This release includes Extron control app updates and improvements, including the following:

  • After the initial launch, the Extron control app remains running in the background. This improves the switching time between a UC provider application and Extron's control application.
  • Default behaviour of the Extron control app now sets the Status Bar setting to Off. This resolves undesired artifacts from displaying when switching to and from the Extron control application.
  • Improved transitions when opening and closing the Extron control app when running the Microsoft Teams provider.

Support for BlueJeans as a Video Conferencing Provider

 

BlueJeans is now supported as a conferencing application on the G7500 and Studio X series systems.

 

Enhanced People Detection

People detection rates are higher, and people are detected even when facing away from the camera. With enhanced people detection on Poly Video OS 3.9.0, the software can better detect faces in situations such as:

  • People wearing masks
  • People viewed in side profile
  • People facing away from the codec/camera, for example, a person writing on a white board in a conference room.


Updated Partner Applications

 

Poly VideoOS 3.9.0 includes updates to the following partner applications:

  • BlueJeans 2.0.0.130
  • Microsoft Teams Version 1449/1.0.96.2021120201 APK 2F
  • Zoom Rooms 5.8.3

Older releases:

  • Older 3.8.0 release >here<
  • Older 3.7.0 release >here<
  • Older 3.6.0 release >here<
  • Older 3.5.0 release >here<
  • Older 3.3.4 release >here<
  • Older 3.3.2 release >here<
  • Older 3.3.1 release >here<
  • Older 3.3 release >here<
  • Older 3.2.3 release >here<


Security Updates

 

See the Poly Security Center for information about known and resolved security vulnerabilities.

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: [Software] Poly Studio X and G7500 3.9.0 was released

Hello all,

 

our Partner Zoom has released Zoom Room 5.9.0 (618) =>here<=

 

Support for Active Speaker with Smart Gallery

  • Remote users will be able to identify the active speaker in a room with Smart Gallery enabled. This feature is currently supported on Poly X30, Poly X50
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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: [Software] Poly Studio X and G7500 3.9.0 was released

Hello all,

 

our Partner Microsoft has pushed an Update via the TAC.

 

The 3.9.0 build from Poly included the Microsoft Teams App 1449/1.0.96.2021120201 APK 2F

 

The Teams Admin Center can upgrade this remotely to the Microsoft Teams App 1449/1.0.96.2021122201 APK 2G

 

  • This addresses VLAN on Studio X (Statically or dynamically set) issue that affected pairing with a TC8 and Studio X

 

Visit the TAC via https://admin.teams.microsoft.com/devices/collaborationbars

 

Anu available Update will be displayed:

 

SteffenBaierUK_0-1642069640687.png

 

Once clicked on it it will display

 

SteffenBaierUK_1-1642069686778.png

 

Select Manual Update and then the update and click on Update

 

SteffenBaierUK_2-1642069733408.png

 

 

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3