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[Software] Real Presence Desktop / RPD 3.4.1 has been released

Polycom Employee & Community Manager

[Software] Real Presence Desktop / RPD 3.4.1 has been released

What’s New in Release 3.4.1 or 3.4


  • Support for Cloud Services
  • Profile Photo and Virtual Business Card
    Virtual Business Card.PNG
  • Support for Audio Mute Shortcut Keys
  • Support for Polycom NoiseBlock™
  • In-call Toolbar User Interface Enhancements
  • Provision the migration of CMA Desktop to RealPresence Desktop using RealPresence Resource Manager
  • Mid-string Search of Favorites
  • Windows Platform Support Changes
  • Silent Installation of RealPresence Desktop with Options Enabled

The software for both Windows and Mac, is now available for download and Release Notes are available at


The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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