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[Software] RealPresence Desktop v3.8.1

Polycom Employee & Community Manager

[Software] RealPresence Desktop v3.8.1

Polycom® RealPresence® Desktop version 3.8.1 is a maintenance release. It includes the functionality of previous releases and includes the following new features.

  • Support for Polycom® VoxBox™ USB Speakerphones


This release has the following change in functionality:

  • Dropped Support for Automatic Detection of Polycom® SmartPairing™.   From this version on, the RealPresence Desktop video collaboration software drops support for the automatic detection feature of Polycom SmartPairing. Instead of listing the IP address of nearby Polycom HDX or RealPresence Group Series systems automatically, you will have to enter their IP addresses manually to pair to them.


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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.