On my X30 studio it is impossible to authorize a person who arrives in a Teams waiting room with the Polycom remote control => Message on the TV : Guests are waiting. View the waiting room
I have to do it via my cell phone or from my pc.
Do you have a feedback from this problem? Do other people have the same problem?
I have the latest firmware version
Hello @Jérémy ,
Stating the latest software does not help others when finding this post in days, weeks, months, or years to come as they do not know what software mentioned was current at the time of writing.
Please therefore always post the exact complete build-id.
Just like all other competitors' solutions out there we do use the Microsoft supplied Teams application on our products.
Any change or issue needs to be reported to our partner Microsoft as they are the only ones who can make a change.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
This is a feature limitation of Microsoft Teams on the Poly Studio X30. If you like to advocate for this feature to be added to Teams you can do so at https://microsoftteams.uservoice.com.