Plantronics + Polycom. Now together as Poly Logo

Teams mode - Meetings send from Outlook Addon

Highlighted
Occasional Advisor

Teams mode - Meetings send from Outlook Addon

Hi

 

we use Poly Studio X30 with NATIVE TEAMS MODE with a default teams licenced user.

 

If someone sends this user a meetinginvitation from windows teams app, it is possible to join this meeting with Poly Studio.

 

But if the meeting-invitation was sending from Teams Addon from MS Outlook, the meeting-invitation shows up on poly but it is not possible to join.

 

Thanks.

Message 1 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: Teams mode - Meetings send from Outlook Addon

Hello,

 

when in Native Teams mode Microsoft controls the application so therefore any issues encountered should be reported to our partner Microsoft.

 

Best regards

 

replied via a mobile device

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2