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Telepresence m100 >> RealPresence

Occasional Visitor

Telepresence m100 >> RealPresence



Two weeks ago we bought five of m100 license. But on 50" TV and good camera (logitech conference cam) it's look UGLY.

We tried Realpresence trial and it's look much better.


So my question is - is it any way to upgrade telepresence m100  licence to realpresence ??


M100 will not be supported any more, so we spent money unnecessarily :(

When we bought it we didn't now there is any alternative application. 

Message 1 of 2
Polycom Employee

Re: Telepresence m100 >> RealPresence

Two things for this request. First from what I know you can't upgrade from M100 to RPD. Though it if can be done it would be a option offered by your reseller. Second the M100 is still supported by Polycom support. If it is not in warranty there would be a fee for over the phone support. 

Message 2 of 2