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Thirdparty device registration issue on Polycom cma 4000

CHARLESK
Occasional Contributor

Thirdparty device registration issue on Polycom cma 4000

Hi,

 

I am getting below error message, when I tried to register third party gateway device in our Polycom CMA 4000 (6.2.3). But the same gateway device was sccessfully registered in Gatekeeper with previous version (5.4.0). Please advice

 

============================ <05:30:13 23:38:18> ============================
RRQ Received
Registration Read Gateway Service Alias
Processing RRQ
Checking for Previously Registered Endpoint
Creating new Registrant
Adding aliases and TransportAddresses to Registration Tables
**Error**: Service type 8 'Simplified Dialing' doesn't match EndPoint type 2 'GateWay' ERROR(-1065348002) 'Service type did not match.'
Registration Reject - reason 'Undefined'

 

Thanks,

Charles K

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