Touch Conrol and remote control

[Artemov]

Hi all.

When Touch Control is connected with Real Presense 500 I can't manage RP by remote control.

Is there was to use Touch Control and remote control at the same time?

[GaryMiyakawa · Accepted solution]

This is by design.   As soon as the PTC pairs to the HDX/GS, the remote control buttons (also, the API Button Commands) are disabled.

There is no way I know of to use both at the same time.

Gary Miyakawa

[Artemov]

Thank you

[Polycom Video EP PLM]

Would you please explain your use case for needing both the Touch Control and the Remote control?

Thank-you.

[Artemov]

When conversation is going on we need to change layout sometimes or move a camera. And TC is on the table near the CEO.

It happens rarely, but if we had this oportunity that would be good.

[GaryMiyakawa]

If you only need simple controls (based on your post), you might try my uRemote.   You can download it from http://vtc-uremote.pointsofdata.com .

It's Windows/Linux/Mac compatible.   Give it a try..

btw, I haven't finished the "Local Layout" buttons yet...

Cheers,

Gary M

[Artemov]

Thank you. I will try your software.

It doesn't solve my problems but anyway it can help me.

Do you make it for purchasing in future or only for fun?

[Polycom Video EP PLM]

Thanks for responding.