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- Re: Trio 8800 How to call IP Video Endpoint
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06-28-2018 07:36 AM
I'm trying to figure out how to call an Avaya Lifesize Team 220 endpoint, however I cannot find anywhere in the 8800 to just dial directly to an IP address. I have the Visual+ package along with the Director camera.
I have registered Line1 as Skype for Busines. Line2 as our SIP PBX.
Firmware 5.5.4.2255
Solved! Go to Solution.
Accepted Solutions
07-12-2018 06:22 AM
After working with a polycom engineer here's how this works... Note that Phone Support had no clue and told me it wasn't possible.
You need to buy a cloud package calld "RealConnect", which was surprisingly affordable.
07-12-2018 06:22 AM
After working with a polycom engineer here's how this works... Note that Phone Support had no clue and told me it wasn't possible.
You need to buy a cloud package calld "RealConnect", which was surprisingly affordable.
07-12-2018 06:40 AM
Replied via a mobile device
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-12-2018 06:50 AM
Replied via a mobile device
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-12-2018 11:42 AM
Hello @dlevasseur,
As explained if you go to Settings => Line => Line 3 => Server 1 you will find the setting
I am away on holiday for the next weeks so work with whoever you worked before.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-12-2018 11:59 AM
@SteffenBaierUK wrote:
I am away on holiday for the next weeks so work with whoever you worked before.
As stated set register to no for line 3 and you will be able to URL dial
if not follow this up with support
Replied via a mobile device
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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