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Trio C60 / Studio X30/X50 running BlueJeans

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abderrahmane
Occasional Contributor

Trio C60 / Studio X30/X50 running BlueJeans

Hello,

 

I got used to configure the C60 as a controller for the Studio X30/X50 running on Zoom Rooms or Microsoft Teams. I want to confirm if the Studio X30/X50 can run BlueJeans so i can use the C60 as a controller.

 

Otherwise, i would configure the C60 on SFB base profil to add a BlueJeans configuration file. But, my question here is: what camera can i connect to the C60 for videocalls?

 

Thanks in advance.

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Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio C60 / Studio X30/X50 running BlueJeans

Hello @abderrahmane ,

 

Welcome to the Poly Community.

If BlueJeans is not one of the built-in Studio X or G7500 providers then you most likely would need to use the Poly mode.

 

The C60, unlike the older Trio's, cannot be paired with a Visual+/VisualPro and can only be a controller for a Studio X or G7500

 

I suggest you work with a Poly reseller who can advise you on the different modes.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio C60 / Studio X30/X50 running BlueJeans

Hello @abderrahmane ,

 

Welcome to the Poly Community.

If BlueJeans is not one of the built-in Studio X or G7500 providers then you most likely would need to use the Poly mode.

 

The C60, unlike the older Trio's, cannot be paired with a Visual+/VisualPro and can only be a controller for a Studio X or G7500

 

I suggest you work with a Poly reseller who can advise you on the different modes.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2