Trio8800 and VisualPro (and EagleEye Producer) - Automatic Turn on and no auto off
Dear Polycom Community
We have a 1 user Setup here in our office. The User has a large office and beside his Computer with Skype Videoconference capabilities - there is as well a Trio 8800 with VisualPro (and Eagle Eye Producer) connected to a TV in this room. Both Systems - Computer and this Trio is Setup with the user personal account. But the systems are completely seperated (no USB connection or so)
Now, sometimes - mostly when he joins a Videoconference at his Computer - the other Setup turns on screen and Camera. Even if the system is not touched. I assume this has something to do with presence-management of Skype - waking up other clients - right?
The Problem is in this situation - even if the Call is ended then - the system will not turn off anymore. The camera keeps tracking the speaker.
If the call was joined via the Trio system and ended on this device - everything is shutting down perfectly after the configured inactivity timers.
Is there a way to put the system "off" - so you can only wake it up by touching the system?
Or simple turn this "automatic-on" functionality off?