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Unable to connect remote polycom device

nawindara
Occasional Visitor

Unable to connect remote polycom device

Hi All,

 

When we are initiating the call to other end, we are unable to connect the call.

But when other end people initiate the call we can able to connect the call (with video and audio).

 

The other end people using the watchguard firewall.

At our end we are using ASA 5510 Firewall.

 

Before its working fine for both ends but recently the other end people moved their Polycom device into DMZ network.

 

We tried a lot but didn't fix it yet. Please suggest.

 

Thanks a lot.

Naveen

 

 

Message 1 of 2
1 REPLY 1
YashPal
Valued Contributor

Re: Unable to connect remote polycom device

what error message you get whille doing the same???

 

 

Regards

 

Yashpal

BR
Yash
Message 2 of 2