Dear All,
Can someone assist, i have downgraded and upgraded software version of HDX 9006 and still can manage them remotely we have about 22 HDX endpoints in our organization and i cant manage three remotely and they are all at different locations.. i have attached screenshot of the error i see on CMA server. Can some1 assist
Regards
Solved! Go to Solution.
Hello piroo,
welcome to the Polycom Community.
I have moved your post to the right section.
It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.
We do not know from what version or to what versions you have up / downgraded your units or what version your CMA is currently on.
This also allows yourself and others to check against current software release notes.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Hello piroo,
welcome to the Polycom Community.
I have moved your post to the right section.
It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.
We do not know from what version or to what versions you have up / downgraded your units or what version your CMA is currently on.
This also allows yourself and others to check against current software release notes.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services