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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

after upgrading our Skype for Business user-accounts to Teams Only, we were unable to use the panoramic view with this device (CX5100) 

The product page confirmed our assumption:

https://www.polycom.com/products-services/products-for-microsoft/lync-optimized/cx5100-unified-confe...

(“*In Microsoft Teams, the Panoramic view is not currently supported with this device.”)

 

So, are there any further plans to offer an update for the CX5100, to enable the missing function in Microsoft Teams?

Best Regards,

Tuna

 

 

 

 

 

 

 

2 REPLIES 2
HP Recommended

Hello @Tuna ,

 

welcome to the Poly Community.

 

Our product was developed and supports Microsoft Lync and Skype for Business Clients.

 

Our Partner Microsoft released the current Teams client with the lack of panoramic support. It is up to Microsoft to add this functionality and you need to work with Microsoft on this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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HP Recommended

Hello @SteffenBaierUK

Thanks for you quick reply! Unfortunately, this was not what I needed to hear.

I found this Microsoft Uservoice-feedback:

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37175572-teams-roundtable-mode...

Just 21761 votes left and it is on the first place. 😊

Best Regards

Tuna

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.