Hello @TiagoOliveira,
welcome to the Polycom Community.
Any more details around this error ?
We usually do not share all error codes with End Customers so if this is a reproducible issue please work with your Polycom reseller to get this into support.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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