Plantronics + Polycom. Now together as Poly Logo

Unknown Error In Group Series

Occasional Visitor

Unknown Error In Group Series




My group Series in 6.1.6 version, show me in the logs this unknown error: 0x4030f416.


What is this about?



Best Regards,


Tiago Oliveira

Message 1 of 2
Polycom Employee & Community Manager

Re: Unknown Error In Group Series

Hello @TiagoOliveira,


welcome to the Polycom Community.


Any more details around this error ?


We usually do not share all error codes with End Customers so if this is a reproducible issue please work with your Polycom reseller to get this into support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2