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Update Frequency

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Occasional Advisor

Update Frequency

How often do you guys update your endpoints? I feel like there are releases pretty often it is difficult to keep up to date. I try to update them every 2-3 months. 

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Re: Update Frequency

Hello,

 

I work in a big french operator with thousands of customers,

 

When issues appear on a system, i check if an upgrade is necessary, if yes then i do.

If not. No need because it is working.

 

In my lab i upgrade directly when an update is available.

 

For a customer, I ask to upgrade when the software version is very old, like 4.x.x. Otherwise, no need except if the newest version brings functionalities that the customer would like to have.

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Re: Update Frequency

Hello,

 

I work in a big french operator with thousands of customers,

 

When issues appear on a system, i check if an upgrade is necessary, if yes then i do.

If not. No need because it is working.

 

In my lab i upgrade directly when an update is available.

 

For a customer, I ask to upgrade when the software version is very old, like 4.x.x. Otherwise, no need except if the newest version brings functionalities that the customer would like to have.

View solution in original post

Message 2 of 4
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Occasional Advisor

Re: Update Frequency

Wouldn't you want to upgrade not to bleeding edge but to cutting edge version to fix issues/bugs and get improvements though? 

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Regular Advisor

Re: Update Frequency

Generally, I update when there is an update. This is because there have been many improvements to TLS and Ciphers. This has burned me a couple times but I have to keep current in my environment. Also, if you have an issue, generally Polycom will ask that you upgrade first. 

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