I'm tying to upgrade VSX 8000 using LAN. System has not been upgraded since 07. Can't seem to log into system through LAN, all I get is screen saying Polycom Loading Language Files. Help would be appreciated.
Try upgrading from a laptop connected directly to the VSX with a crossover cable. You will most likely need to configure both the laptop and the VSX with 'dummy' IP addresses typically used is 22.214.171.124 and 126.96.36.199 with a subnet mask of 255.255.255.0
It may also be possible that FTP is blocked. Either at the VSX in the security section or on the LAN.