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Updating VSX 8000

sara45
Occasional Visitor

Updating VSX 8000

I'm tying to upgrade VSX 8000 using LAN.  System has not been upgraded since 07.  Can't seem to log into system through LAN, all I get is screen saying Polycom Loading Language Files.  Help would be appreciated.

 

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1 REPLY 1
Kendo
Polycom Employee

Re: Updating VSX 8000

Try upgrading from a laptop connected directly to the VSX with a crossover cable.  You will most likely need to configure both the laptop and the VSX with 'dummy' IP addresses typically used is 1.1.1.1 and 1.1.1.2 with a subnet mask of 255.255.255.0

It may also be possible that FTP is blocked. Either at the VSX in the security section or on the LAN.

Ken
Polycom
Sr. Product Support Technician
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