Upgrading HDX 8000 not updating

WCVA · ‎06-18-2018

Hi Im not too sure if anyone can help but I am trying to update HDX8000 and when I tried to update the software it just sits there and says its updating and may take upto 60 seconds but nothing happens, I have left it for two hours but does not update. Any ideas?

Thanks

SteffenBaierUK · ‎06-18-2018

Hello @WCVA,

welcome to the Polycom Community.

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Best Regards

Steffen Baier

Polycom Global Services

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