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HP Recommended

I am attempting to update my directory on a VSX7000 9.0.6.1 unit using the web interface. These are the steps I am taking:

 

Log into unit via the web

Navigate to import/export directory

Download the .csv file to my desktop

Edit IP addresses for two existing entries

Save file over existing file

Upload that file using the web

 

Result: Does not update the IP addresses

 

Tried boot --> Still does not update

 

I was able to get it to update the IPs when uploading through the Polycom Address Book Utility. However, I would like to be able to do this via the web.

 

Has anyone encountered this problem as well? Any ideas on a fix or something that I may be doing incorrectly?

1 REPLY 1
HP Recommended

I'm sure the Polycom posters will give you a more accurate answer than I but I'm certian I read somewhere that editing addressbook.CSV files in Excel is not a good thing to do.

Perhaps editing the IP addresses in the Web Interface & then downloading the .csv for distribution to other HDX will be better supported.

 

Pete

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