• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎09-04-2014 09:59 AM

HP Recommended

 

When using our 800s bridge we are unable to send content in a call to our VSX 5000 endpoints. I receive a message "The far system is not capable of receiving content"  I'm not sure if I need to change a setting on the endpoints or in our 800s config. Any help you could provide me would be great.

 

Thanks,

 

William Martin

Technical Analyst II

The Children's Institute

wbm@the-institute.org

412-420-2284

1 REPLY 1

‎09-04-2014 10:15 AM

HP Recommended

Hello William, 

 

I think we might need to know some more info for your issue. Do you have the 800s registered to a Lync server and if you do witch version? Also if you are doing Lync do you know if the content is trying to be send in RTV over using a supported h.263 resolution? 

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.