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VSX 7000 Firewall question

Occasional Visitor

VSX 7000 Firewall question

Hello, I am having the same problem when trying to use NAT on "Polycom VSX 7000", I am trying to use NAT on a Pfsense 2.4.4 firewall, but I am unable to use this kind of configuration.

 

1 - Creation of Virtual IP, ARP proxy type, with public IP;
2 - Performed the configuration of NAT 1: 1, pointing External IP 189.20.108.XX and Internal IP 192.168.40.251;
3 - In the WAN interface, I performed the configuration of the following ports:

 

TCP Destination 192.168.40.251 3230-3252
UDP Destination 192.168.40.251 3030-3225
UDP Destination 192.168.40.251 16386-25386
TCP Destination 192.168.40.251 14085-15084
UDP Destination 192.168.40.251 1719
UDP Destination 192.168.40.251 10000-20000
UDP Destination 192.168.40.251 5060
TCP Destination 192.168.40.251 1720
TCP Destination 192.168.40.251 49152-65535
UDP Destination 192.168.40.251 16384-327264

 

Best regards,
Wesley Santos

Message 1 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: VSX 7000 Firewall question

Hello @ws02.projectus ,

 

Welcome to the Poly Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.

I have moved your completely unrelated post from >here<


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Occasional Visitor

Re: VSX 7000 Firewall question

Hello, I have this same problem reported by this person.

I performed all the steps and was only able to connect with the other end by clearing the "NAT is H.323 compliant" check box, but only audio is transmitted between both ends, when I leave this option selected, I can't connect audio / video.

 

In fact, I have come to the conclusion that my firewall is blocking requests on the H323 protocol, do you suggest some maneuver to free all traffic coming under the H323 protocol?

Best regards,
Wesley Santos

Highlighted
Polycom Employee & Community Manager

Re: VSX 7000 Firewall question

Hello @ws02.projectus ,

 

You are replying to your own moved post as you previously commented on a completely unrelated issue.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 4