VSX 7000 is not starting after Firmware upgrade

[itkarthikeyan]

It Says available but not entitled !!!! Now how can i get the key ??? ..

Regards,

Karthik

[petet]

You will need to buy a maintenence contract from yourreseller.

[nrsheikh]

PM sent....

[itkarthikeyan]

Hi nrsheikh,

I have replied to your PM, Please let us know how to get our Key code for VSX 7000A.

FYI ... SW Version is Relase 9.0.1 18-July2008

Regards,

Karthik

[nrsheikh]

Due to your expired contract and the dates that it was active, the best we can do for you is version 8.7.1 software.  Please see the PM I sent you to get the key, and the correct SW download link for your VSX

[itkarthikeyan]

Thank nrsheikh and petet   ... Polycom VSX is up now .. great support guys ...

[Anderson]

Dear nrsheikh

Would  you help me to get software key for update vsx 7000.

thank you!

My device SN:820452056711AK

[SteffenBaierUK]

---

@Anderson wrote:

Dear nrsheikh

Would  you help me to get software key for update vsx 7000.

thank you!

My device SN:820452056711AK

---

Hello Anderson,

welcome to the Polycom Community.

Please follow this post => here <=

If you are on a contract or still within warranty your entitled Key will be shown.

If you are not on a contract or outside warranty you will need to purchase a contract from a Certified Polycom Reseller in order to be eligible to upgrade your software.

Best Regards

Steffen Baier

Polycom Global Services

[Anderson]

Thank you!

[jeastman]

Do you still provide 8.7.1 software keys for users with expired contracts? Thank you