It Says available but not entitled !!!! Now how can i get the key ??? ..
Regards,
Karthik
You will need to buy a maintenence contract from yourreseller.
PM sent....
Hi nrsheikh,
I have replied to your PM, Please let us know how to get our Key code for VSX 7000A.
FYI ... SW Version is Relase 9.0.1 18-July2008
Regards,
Karthik
Due to your expired contract and the dates that it was active, the best we can do for you is version 8.7.1 software. Please see the PM I sent you to get the key, and the correct SW download link for your VSX
Thank nrsheikh and petet ... Polycom VSX is up now .. great support guys ...
Dear nrsheikh
Would you help me to get software key for update vsx 7000.
thank you!
My device SN:820452056711AK
@Anderson wrote:
Dear nrsheikh
Would you help me to get software key for update vsx 7000.
thank you!
My device SN:820452056711AK
Hello Anderson,
welcome to the Polycom Community.
Please follow this post => here <=
If you are on a contract or still within warranty your entitled Key will be shown.
If you are not on a contract or outside warranty you will need to purchase a contract from a Certified Polycom Reseller in order to be eligible to upgrade your software.
Best Regards
Steffen Baier
Polycom Global Services
Thank you!
Do you still provide 8.7.1 software keys for users with expired contracts? Thank you