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VSX Buffer Errors

Highlighted
Occasional Visitor

VSX Buffer Errors

Just recently when our VSX 7000e's call each other, the other reports no video recieved and if I telnet into the units the following is scrolling across the screen extremely fast continuously.

 

<0> 15:58:47.408 D UI   JVM       threadtracker UI INFO: CMD: commChannel info
3
<0> 15:58:47.411 D UI   JVM       threadtracker UI INFO: CMD: commChannel info
8
<0> 15:58:47.413 D UI   JVM       threadtracker UI INFO: CMD: commChannel info
9
<0> 15:58:47.416 D UI   JVM       threadtracker UI INFO: CMD: commChannel info
0
<0> 15:58:47.418 D UI   JVM       threadtracker UI INFO: CMD: commChannel info
1
<0> 15:58:47.419 D (NOCAT)        RTPRxChan[11]: (VidPeopleRx) ERROR, out of bu
fers!!! (work list 0 free list 0)
<0> 15:58:47.419 D (NOCAT)        RTPTxChan[11]: LPR, ERROR, out of fragmentati
n buffers
<0> 15:58:47.421 D UI   JVM       threadtracker UI INFO: CMD: commChannel info
0
<0> 15:58:47.449 D (NOCAT)        RTPRxChan[11]: (VidPeopleRx) ERROR, out of bu
fers!!! (work list 0 free list 0)
<0> 15:58:47.449 D (NOCAT)        RTPTxChan[11]: LPR, ERROR, out of fragmentati
n buffers
<0> 15:58:47.489 D (NOCAT)        RTPRxChan[11]: (VidPeopleRx) ERROR, out of bu
fers!!! (work list 0 free list 0)
<0> 15:58:47.489 D (NOCAT)        RTPTxChan[11]: LPR, ERROR, out of fragmentati
n buffers
<0> 15:58:47.519 D (NOCAT)        RTPRxChan[11]: (VidPeopleRx) ERROR, out of bu
fers!!! (work list 0 free list 0)
<0> 15:58:47.519 D (NOCAT)        RTPTxChan[11]: LPR, ERROR, out of fragmentati

Message 1 of 2
1 REPLY 1
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Polycom Employee

Re: VSX Buffer Errors

When VSX switches inputs, video to the far end becomes frozen. Reconnecting the conferences causes the far end to receive black video. A reboot is required of the VSX that is transmitting the black video

VSX1 changes camera source from Camera 1 to DVD (this is only an example, switching between any sources can cause the issue).

 

You didn't say what version of software you are running but this issue may have already been addressed in a software release.  Be sure you have the latest for the VSX which is 9.0.6.1

Ken
Polycom
Sr. Product Support Technician
Message 2 of 2