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VSX7000

WPiHHI
Occasional Visitor

VSX7000

We have a VSX7000 system and the camera module has been making a horrendous buzzing/whining noise whenever it is on. Everything still functions correctly though.

 

Any thoughts?

Message 1 of 4
3 REPLIES 3
Marcux
Polycom Employee

Re: VSX7000

Sounds like that camera could be on it's way out.  That's the camera trying to center itself.  So, for now, the camera is fuctioning correctly? does the noise get louder when you try to Pan, tilt, or zoom the camera?

Message 2 of 4
WPiHHI
Occasional Visitor

Re: VSX7000

The noise is the same regardless if it is moving or not.

Message 3 of 4
Marcux
Polycom Employee

Re: VSX7000

So, it sounds to me like somthing is mechanically wrong with the device, but not enough to stop the device from working. The noise your hearing doesn't sound normal. I can point you to our service dept at 888-248-4143. Call them up and see what they can do for you.

Message 4 of 4