Ran the following per the KB article but now I get no video to complete step 4. VSX7000a S/N 870751096CFCAK. Any thoughts?
User Forgot Password and Cannot Get to Diagnostics To Reset the System
To help ensure the security of the VSX. VSX systems require that you provide new passwords when switching into Security Mode. If you forget the password when Security Mode is enabled, the VSX cannot be reset using the usual methods.
To reset the system, follow these steps:
1. Hold down the 0 button on the remote control while booting the unit, to access the Boot UI screen.
2. Start the ERFL process by pressing the following button sequence on the remote control: