Good day All
Has anyone been able to successfully register a VVX 1500 to a DMA on H323.
I am working with the phone with a Sip registration for the PBX system and would like to register the H323 portion to the DMA so that I can have video calls routed from the outside.
Any insight would be appreciated.
Please note I have already attempted to register line 2 by disabling sip on that line and populating the H323 Gatekeeper as well as the Identification fields. I do not see any registration attempts on DMA side. (at least to my inspection).
Solved! Go to Solution.
welcome to the Polycom Community.
It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.
The above is also stated in the "Read First"
Therefore the Polycom VoIP FAQ contains this post here:
Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here
In addition does this VVX1500 have a H332 License ?
You can check via Menu => Status => Licenses
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
Thank you for the swift response.
The UC software is version 22.214.171.1245
I have confirmed that it is also showing no license.
Can you possibly advise around the licensing if this is indeed the issue with the device.