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VVX 1500 Registration to DMA, H323 not SIP. Possible?

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Visitor

VVX 1500 Registration to DMA, H323 not SIP. Possible?

Good day All

Has anyone been able to successfully register a VVX 1500 to a DMA on H323.

I am working with the phone with a Sip registration for the PBX system and would like to register the H323 portion to the DMA so that I can have video calls routed from the outside.

Any insight would be appreciated.

Please note I have already attempted to register line 2 by disabling sip on that line and populating the H323 Gatekeeper as well as the Identification fields. I do not see any registration attempts on DMA side. (at least to my inspection).

 

Kind regards
IGuru

Message 1 of 4
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Accepted Solutions
Visitor

Re: VVX 1500 Registration to DMA, H323 not SIP. Possible?

Re:

It would seem that licensing would be the issue in this regard.
Many thanks for highlighting this.

Kind regards

View solution in original post

Message 4 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: VVX 1500 Registration to DMA, H323 not SIP. Possible?

Hello IGuru,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

 

In addition does this VVX1500 have a H332 License ?

 

You can check via Menu => Status => Licenses


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Visitor

Re: VVX 1500 Registration to DMA, H323 not SIP. Possible?

Good day

 

Thank you for the swift response.

 

The UC software is version 5.1.3.1675

 

I have confirmed that it is also showing no license.

Can you possibly advise around the licensing if this is indeed the issue with the device.

 

Kind regards

Message 3 of 4
Visitor

Re: VVX 1500 Registration to DMA, H323 not SIP. Possible?

Re:

It would seem that licensing would be the issue in this regard.
Many thanks for highlighting this.

Kind regards

View solution in original post

Message 4 of 4