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Video endpoint reset

Video endpoint reset

Dear All,

 

I would like to show intrest in to reset video endpoint by telnet or SSH.is there any way to make reset by telnet or SSH??

 

Kindly please assist over the same.

 

Thanks & Regards

GC

Message 1 of 8
7 REPLIES 7
SteffenBaierUK
Polycom Employee & Community Manager

Re: Video endpoint reset

Hello GC or Yash Pal,

I had already replied to yourself in a few other post's.

 

Could you ensure you provide some confirmation to your prior opened post's => here <= before you keep posting new post's or at least mark post's where a solution has been provided as such?

 

Above is for the benefit of the whole community and I would kindly ask you to refrain from posting any new issues before you have done so.


Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 8

Re: Video endpoint reset

Dear Mike,

 

I would please to inform you that all my posted are up to date till the time,

 

I would request you to kindly go through my all post and kindly let you know my self is Rahul not Yash Pal,

 

Kindly update my name in your database.if you do not have any solution for my posted issue then kindly let me know

 

Thanks and Regards

GC & R.S

Message 3 of 8
SteffenBaierUK
Polycom Employee & Community Manager

Re: Video endpoint reset

Hello GC or R.S or Yash Pal,

My name is Steffen and not Mike as shown in above original reply.

 

If you look at your post => here <= you signed with the Name Yash Pal.

 

Yash Pal or Yashpal is another user that seems to operate in a similar manner within this community by opening uncountable new post, many of them stating service affecting issues, but hardly ever replying to post's or providing any follow up or a solution.

 

Please be aware that the community is not a replacement for our official support process and you should be working with your Polycom reseller for any support questions as they are your Tier 1 support contact.

 

Could you please go over all of your post's and ensure they have some kind of update or solution as I will keep replying to any new post asking you to do so.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 8

Re: Video endpoint reset

Dear Steffen,

 

That's would i am trying to tell you that people fell embarrassing  when some one call from diffrent identity.

 

Again i would like to inform you that my Name is Rahul not Yash Pal so i would request you to keep my idendity unique and do not try to link me with else identity.

 

All my posted issues are updated as of now on community.i joined polycom community to share experienced issues with certified polycom technical team and members not for to change my identity

 

Thanks and Regards

GC & R.S

Message 5 of 8
SteffenBaierUK
Polycom Employee & Community Manager

Re: Video endpoint reset

Hello Gurusons Communication

 

If you look at your post => here <= you clearly signed the post using the Name Yash Pal.

 

Nobody else in the community did this and it was posted from your account and the name Yash Pal was used.

 

Please stop posting unnecessary replies that do not contribute to the community.

 

Please be a participating community member that shares and verity’s their solutions and updates their post’s.

 

If you continue to reply to my post’s using contributing names of actively participating community members I will have no choice and issue with a warning or even ban your account.

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 8

Re: Video endpoint reset

Hi Team & Chris,

 

Do we have any solution for my requested querry or not?

 

Kindly please make the thinks clear to move ahead for the same.

 

Thanks & Regards

R.S

Message 7 of 8
SteffenBaierUK
Polycom Employee & Community Manager

Re: Video endpoint reset

Post closed as advised before

 

Yashpal.PNG

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 8 of 8