We're having a video issue between our Polycom HDX 7000HD and another college that's using a Lifesize Cloud Meeting Rooms .we can connect to the Lifesize Cloud Meeting Room but they see no video of any participants and aren't able to see their Video. audio is working fine both sides. I'm just wondering is this is an incompatibility between the systems or something else. Has anyone else seen this issue?
Hello Samrat Patel,
welcome to the Polycom Community.
It is always useful to include the currently used Software version as issues experienced or a question asked may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.
The above is also stated in the "Read First"
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