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View Video Via Web Management Portal Real Presence Group 500

SOLVED
Occasional Advisor

View Video Via Web Management Portal Real Presence Group 500

Hello,

 

I was wondering if it is possible to view the video from a real presence group 500 video camera from the web management console.  I have a requirement to test video conferencing units and I do not want to disturb the conference room if a person or people are currently using it. If you cannot view the camera feed from the web portal, I am open to any other suggestions.

 

Thanks,

 

Alex 

Message 1 of 3
2 REPLIES
Valued Contributor

Re: View Video Via Web Management Portal Real Presence Group 500

From the RPG Admin Guide:

 

Enable Room and Call Monitoring


Before you can use room and call monitoring, you must enable the feature in the local interface.
To enable room and call monitoring:


1 In the local interface, go to Settings > Administration >Security > Remote Access.
2 To allow the room or call to be viewed remotely, enable Allow Video Display on Web.

 

Monitor a Room or Call


The monitoring feature in the web interface allows system administrator to view a call or the room where the
system is installed.
To remotely monitor a room or call:
1 In the web interface, go to Utilities > Tools > Remote Monitoring.
2 You can perform the following tasks out of a call:
 Wake the system
 Show content
 Adjust the near camera
 Adjust system volume
 View camera presets
3 You can perform these additional tasks in a call:
 Change camera sources
 Adjust the far camera
 End a call

JoeV
Message 2 of 3
Highlighted
Occasional Advisor

Re: View Video Via Web Management Portal Real Presence Group 500

Thank you for the quick reply.  This resolved my problem.

 

Thanks,

 

Alex

Message 3 of 3