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Voice Codecs

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Occasional Visitor

Voice Codecs

Hi, We have just purchased a HDX 7000. Is anyone able to advise on what voice codec the system will be using. Is there a way to change this. Interested to know as I can't seem to find any reference to this in documentation I have. Please note this is new kit and I am only just starting to find my way around the Polycom products - so I have probably missed the information along the way.

 

Any help gratefully received.

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Polycom Employee & Community Manager

Re: Voice Codecs

Hello eliah12,

 

welcome to the Polycom Community.

 

We kindly advise all users to utilize the search facility and when I just done so I found a post matching yours nearly word for word => here <= including an answer.

 

Another reply to a similar post is => here <= regarding Audio Codecs

 

There may be more answers but above should be sufficient and there is always the Forum Search.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services 

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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