w are using 2 VSX7000e between 2 sites, and one of them is randomly rebooting once or twice a day. Both are using the latest firmwre 126.96.36.199. The communication mode is H.264. We have a spare unit, so we replaced the rebooting device with that one, but this one too reboots randomly...
So my question is : what can cause a system to reboot ? Can too many communication errors or lost packets do that ?
it turns out both units are rebooting at the same time randomly. We used them since 2007 and never encountered that problem, but it started to happen a few months after we made the firmware upgrade to 188.8.131.52 to use H.264
Can a network problem cause this ? Is it something that happened to other people ?