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Windows update CX7000

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Occasional Visitor

Windows update CX7000

Hi,

 

We have problem with connection to skype for Business, How i can make a windows update on Polycom CX7000 or update LYNC 2010 install on polycom.

 

Signing in to the Microsoft Lync Server error.

Message 1 of 5
4 REPLIES 4
Occasional Visitor

Re: Windows update CX7000

Or how to update LYNC version install on polycom

 

Cannot sign in to Lync

Microsfot Lync 2010 is not a version that can be used to sign in to the server.

Message 2 of 5
Polycom Employee & Community Manager

Re: Windows update CX7000

Hello servicedesk@proficredit.pl,

 

welcome to the Polycom Community.

Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.


Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.

 

From the Video FAQ:

 

Apr 05,2017 Question: What LYNC or Skype for Business Version is supported by the CX7000?

Answer: The latest available Software Version 1.2.0 supports LYNC 2010 and LYNC 2013. Skype for Business is not supported.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 3 of 5
Occasional Visitor

Re: Windows update CX7000

My bad i mean LYNC no SFB.

 

Ok, so how i can upgrade LYNC from version 2010 to 2013. 

Will it work properly?

 

 

Message 4 of 5
Polycom Employee & Community Manager

Re: Windows update CX7000

Hello servicedesk@proficredit.pl,

 

Other than the Version mentioned in the FAQ and publicly available updates on our support site there are no other updates that can be applied to the CX7000.

 

The CX7000 runs an embedded Windows operating system and no changes can be made to it.

 

You either need to allow an older client in your infrastructure or purchase a currently supported system.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 5 of 5