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Windows update CX7000

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Occasional Visitor

Windows update CX7000

Hi,

 

We have problem with connection to skype for Business, How i can make a windows update on Polycom CX7000 or update LYNC 2010 install on polycom.

 

Signing in to the Microsoft Lync Server error.

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Polycom Employee & Community Manager

Re: Windows update CX7000

Hello servicedesk@proficredit.pl,

 

Other than the Version mentioned in the FAQ and publicly available updates on our support site there are no other updates that can be applied to the CX7000.

 

The CX7000 runs an embedded Windows operating system and no changes can be made to it.

 

You either need to allow an older client in your infrastructure or purchase a currently supported system.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 5 of 5
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Occasional Visitor

Re: Windows update CX7000

Or how to update LYNC version install on polycom

 

Cannot sign in to Lync

Microsfot Lync 2010 is not a version that can be used to sign in to the server.

Message 2 of 5
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Polycom Employee & Community Manager

Re: Windows update CX7000

Hello servicedesk@proficredit.pl,

 

welcome to the Polycom Community.

Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.


Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.

 

From the Video FAQ:

 

Apr 05,2017 Question: What LYNC or Skype for Business Version is supported by the CX7000?

Answer: The latest available Software Version 1.2.0 supports LYNC 2010 and LYNC 2013. Skype for Business is not supported.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 5
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Occasional Visitor

Re: Windows update CX7000

My bad i mean LYNC no SFB.

 

Ok, so how i can upgrade LYNC from version 2010 to 2013. 

Will it work properly?

 

 

Message 4 of 5
Highlighted
Polycom Employee & Community Manager

Re: Windows update CX7000

Hello servicedesk@proficredit.pl,

 

Other than the Version mentioned in the FAQ and publicly available updates on our support site there are no other updates that can be applied to the CX7000.

 

The CX7000 runs an embedded Windows operating system and no changes can be made to it.

 

You either need to allow an older client in your infrastructure or purchase a currently supported system.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 5 of 5