Plantronics + Polycom. Now together as Poly Logo

Poly Community
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

X30 WiFi not avialable for Poly mode h.323 calls as primary network

JDWimer
Occasional Visitor
‎02-17-2021 07:03 AM
‎02-17-2021 07:03 AM

X30 WiFi not avialable for Poly mode h.323 calls as primary network

Why not? 

Message 1 of 4
0 Kudos
Reply
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎02-17-2021 07:16 AM
‎02-17-2021 07:16 AM

Re: X30 WiFi not avialable for Poly mode h.323 calls as primary network

Hello @JDWimer ,

 

Welcome to the Poly Community.

I suggest checking your yet unknown software version against the current released notes to verify what modes are supporting what features. I believe we added WiFi to Zoom Rooms on 3.3.x

 

Outside of this, we are unable to discuss unreleased software or roadmap so I suggest you work with a Poly reseller.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
0 Kudos
Reply
JDWimer
Occasional Visitor
‎02-17-2021 07:21 AM
‎02-17-2021 07:21 AM

Re: X30 WiFi not avialable for Poly mode h.323 calls as primary network

I have the latest version 3.3x and I'm not using it as a Zoom room. I have a static IP and I do h.323 calls. 

Message 3 of 4
0 Kudos
Reply
SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎02-17-2021 07:31 AM
‎02-17-2021 07:31 AM

Re: X30 WiFi not avialable for Poly mode h.323 calls as primary network

Hello @JDWimer ,

 

Does this work for SIP calls via WiFi?

 

I suggest you get this into support so we can verify this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4
0 Kudos
Reply