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X30 WiFi not avialable for Poly mode h.323 calls as primary network

JDWimer
Occasional Visitor

X30 WiFi not avialable for Poly mode h.323 calls as primary network

Why not? 

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: X30 WiFi not avialable for Poly mode h.323 calls as primary network

Hello @JDWimer ,

 

Welcome to the Poly Community.

I suggest checking your yet unknown software version against the current released notes to verify what modes are supporting what features. I believe we added WiFi to Zoom Rooms on 3.3.x

 

Outside of this, we are unable to discuss unreleased software or roadmap so I suggest you work with a Poly reseller.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
JDWimer
Occasional Visitor

Re: X30 WiFi not avialable for Poly mode h.323 calls as primary network

I have the latest version 3.3x and I'm not using it as a Zoom room. I have a static IP and I do h.323 calls. 

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: X30 WiFi not avialable for Poly mode h.323 calls as primary network

Hello @JDWimer ,

 

Does this work for SIP calls via WiFi?

 

I suggest you get this into support so we can verify this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4