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discards message for Eth0

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Occasional Contributor

discards message for Eth0

Hi Tteam,

 

Can someone suggest if anyone had a trouble with if_in_discards? 

 

only if_in_discards is increasing however if_out_discards is stable and zero. due to this we are receiving discards alarm for Etho interface. I have checked speed is set to 1000 auto detected and other settings are also normal. There is no trouble with calls as welll however counts for if_in_discards is still increasing.

 

2016-04-17 12:51:05.436 DEBUG    SnmpSrvc: hd[0]: SnmpSrvc::SnmpsvcPB: eErrorT SnmpIFGetSnmpIFEntryRspPack(MSG_Message**, const MSG_Message*):: Msg_Len: 215 ::  msg: error: kErrNoError if_entry { if_index: 1 if_descr: "lo" if_type: 24 if_mtu: 16436 if_speed: 10000000 if_phys_address: "00:00:00:00:00:00" if_admin_status: 1 if_oper_status: 1 if_last_change: 0 if_in_octets: 48811337 if_in_ucast_pkts: 378688 if_in_n_ucast_pkts: 0 if_in_discards: 0 if_in_errors: 0 if_in_unknown_protos: 0 if_out_octets: 48811337 if_out_ucast_pkts: 378688 if_out_n_ucast_pkts: 0 if_out_discards: 0 if_out_errors: 0 if_out_q_len: 0 if_specific: "0.0" } if_entry { if_index: 2 if_descr: "eth0" if_type: 6 if_mtu: 1500 if_speed: 100000000 if_phys_address: "00:E0:DB:42:FF:E3" if_admin_status: 1 if_oper_status: 1 if_last_change: 0 if_in_octets: 59246238 if_in_ucast_pkts: 576463 if_in_n_ucast_pkts: 0 if_in_discards: 116840 if_in_errors: 0 if_in_unknown_protos: 0 if_out_octets: 103538300 if_out_ucast_pkts: 333385 if_out_n_ucast_pkts: 0 if_out_discards: 0 if_out_errors: 0 if_out_q_len: 0 if_specific: "0.0" }

2016-04-17 13:06:08.078 DEBUG    SnmpSrvc: hd[0]: SnmpSrvc::SnmpsvcPB: eErrorT SnmpIFGetSnmpIFEntryRspPack(MSG_Message**, const MSG_Message*):: Msg_Len: 215 ::  msg: error: kErrNoError if_entry { if_index: 1 if_descr: "lo" if_type: 24 if_mtu: 16436 if_speed: 10000000 if_phys_address: "00:00:00:00:00:00" if_admin_status: 1 if_oper_status: 1 if_last_change: 0 if_in_octets: 49003110 if_in_ucast_pkts: 380190 if_in_n_ucast_pkts: 0 if_in_discards: 0 if_in_errors: 0 if_in_unknown_protos: 0 if_out_octets: 49003110 if_out_ucast_pkts: 380190 if_out_n_ucast_pkts: 0 if_out_discards: 0 if_out_errors: 0 if_out_q_len: 0 if_specific: "0.0" } if_entry { if_index: 2 if_descr: "eth0" if_type: 6 if_mtu: 1500 if_speed: 100000000 if_phys_address: "00:E0:DB:42:FF:E3" if_admin_status: 1 if_oper_status: 1 if_last_change: 0 if_in_octets: 59479686 if_in_ucast_pkts: 578756 if_in_n_ucast_pkts: 0 if_in_discards: 117306 if_in_errors: 0 if_in_unknown_protos: 0 if_out_octets: 103914888 if_out_ucast_pkts: 334676 if_out_n_ucast_pkts: 0 if_out_discards: 0 if_out_errors: 0 if_out_q_len: 0 if_specific: "0.0" }





2016-04-17 12:51:05.441 INFO     logcat: hd[0]: System.out(1725): UI DEBUG: NotificationThread-snmpapp: GetSnmpIFEntryReqContext: GetSnmpIfEntryTableReq. inside  getResult ====[IfTableData{ifIndex=1, ifDescr=lo, ifType=24, ifMtu=16436, ifSpeed=10000000, ifPhysAddress=00:00:00:00:00:00, ifAdminStatus=1, ifOperStatus=1, ifLastChange=0, ifInOctets=48811337, ifInUcastPkts=378688, ifInNUcastPkts=378688, ifInDiscards=0, ifInErrors=0, ifInUnknownProtos=0, ifOutOctets=48811337, ifOutUcastPkts=378688, ifOutNUcastPkts=0, ifOutDiscards=0, ifOutErrors=0, ifOutQLen=0, ifSpecific=0.0}, IfTableData{ifIndex=2, ifDescr=eth0, ifType=6, ifMtu=1500, ifSpeed=100000000, ifPhysAddress=00:E0:DB:42:FF:E3, ifAdminStatus=1, ifOperStatus=1, ifLastChange=0, ifInOctets=59246238, ifInUcastPkts=576463, ifInNUcastPkts=576463, ifInDiscards=116840, ifInErrors=0, ifInUnknownProtos=0, ifOutOctets=103538300, ifOutUcastPkts=333385, ifOutNUcastPkts=0, ifOutDiscards=0, ifOutErrors=0, ifOutQLen=0, ifSpecific=0.0}]

 

Message 1 of 3
2 REPLIES 2
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Polycom Employee & Community Manager

Re: discards message for Eth0

Hello Ashwani (ATT),

  • What Polycom Product?
  • What Software Version?
  • What Scenario?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Highlighted
Occasional Contributor

Re: discards message for Eth0

Hello Ashwani (ATT),

  • What Polycom Product? Group 500
  • What Software Version? Release - 4.3.2-260007
  • What Scenario? So your polling server is sending these alarms.

Threshold Alarm (Discards (-eth0)=156.000) > 0 for 3/3 cycles

 

for this endpoint.

 

I have checked many more as well and similar alarms for most of the polycom devices. 

 

I am not sure what is causing as initially looks like there is no trouble with calls.

Message 3 of 3