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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I've downloaded the latest version and It prompts for the installation of adobe air.  Adobe air installs and then I hit continue and nothing happens.  I've tried rebooting and another machine same results.

 

Any suggestions would be great.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Remove the new version and Install old version of Adobe Air. There you go...

View solution in original post

8 REPLIES 8
HP Recommended

I'm having same problem. It was installed before in the same PC, when reinstalled, after pressing continue nothing happens

HP Recommended

Remove the new version and Install old version of Adobe Air. There you go...

HP Recommended

Yes installed 3.8 Air and it works now.

HP Recommended

Help, I have the same problem on a new hard drive setup with Windows 7 and can't install m100 v 1.0.6

The newest download is v14:

 http://get.adobe.com/air/    and I can't find where to get the older version... v3.8????  

HP Recommended

Thank you all! Downloading Adobe Air 3.8.0.870 worked for me.

HP Recommended

I have the same problem with Adobe Air. Can you send me a link to version 3.8 ?

 

Thank You

HP Recommended

Sorry, I need the Adobe Air version for CMADesktop 5.2.5, not Telepresence.

 

 

HP Recommended

Hello all,

welcome to the Polycom Community.

 

Please check the Polycom support page for the updated Versions of m100 and CMAD.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
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