issue installing Polycom Telepresence m100 1.0.6

[trichards]

I've downloaded the latest version and It prompts for the installation of adobe air.  Adobe air installs and then I hit continue and nothing happens.  I've tried rebooting and another machine same results.

Any suggestions would be great.

Thanks

[Rajesh Rajan]

I'm having same problem. It was installed before in the same PC, when reinstalled, after pressing continue nothing happens

[Rajesh Rajan · Accepted solution]

Remove the new version and Install old version of Adobe Air. There you go...

[trichards]

Yes installed 3.8 Air and it works now.

[RDymond]

Help, I have the same problem on a new hard drive setup with Windows 7 and can't install m100 v 1.0.6

The newest download is v14:

 http://get.adobe.com/air/    and I can't find where to get the older version... v3.8????  

[sbelarmino]

Thank you all! Downloading Adobe Air 3.8.0.870 worked for me.

[Ed_Allan]

I have the same problem with Adobe Air. Can you send me a link to version 3.8 ?

Thank You

[Ed_Allan]

Sorry, I need the Adobe Air version for CMADesktop 5.2.5, not Telepresence.

[SteffenBaierUK]

Hello all,

welcome to the Polycom Community.

Please check the Polycom support page for the updated Versions of m100 and CMAD.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services