localdir command on realpresence group 700 not working

Occasional Visitor

localdir command on realpresence group 700 not working

I have a polycom real presence group 700 unit that is being controlled over rs-232 through a crestron processor. When I issue either the command localdir or recentcalls, the polycom gives me an "error: command not found". The globaldir command works but neither the localdir and recentcalls command work. How can I get both the localdir and recentcalls command to work?

 

System notes:

Hardware Version: 8

Model: RealPresence Group 700

System Software: Release - 5.1.0-250527

 

 

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