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m100 sending content to the m100

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Occasional Contributor

m100 sending content to the m100

Hi,

 

we didn´t see the content on the m100.  If the m100 send a content its shown at the endpoint for example cma and hdx.

 

Is there an option on the m100, we checked everything, firewall.

We can only send one screen. On the cma client you can choose right or left or zoom screen.

 

Can the m100 handle the content?

thx

Patrick

Message 1 of 4
1 ACCEPTED SOLUTION

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Occasional Contributor

Re: m100 sending content to the m100

The problem was the firewall from a AVM Fritzbox or other Routers. The Boxes blocks the content. If you take the PC/Notebook to the DMZ then it works fine if the feature is supported from the router.

View solution in original post

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Polycom Employee

Re: m100 sending content to the m100

m100 can send and receive content however it may be possible that the PC/laptop the client is loaded on may not have sufficient hardware requirements to support the processing power content demands.

 

Please check the minimum hardware requirements in the m100 software release notes;  below....

 

http://support.polycom.com/PolycomService/support/us/support/video/personal_telepresence/m100.html

Ken
Polycom
Sr. Product Support Technician
Message 2 of 4
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Occasional Contributor

Re: m100 sending content to the m100

I don´t think thats the hardware, its a hp laptop Elitebook 6930p, Intel Core2 Duo 2,4 GHZ, 3 GB Ram.

 

Systemlog - File

 

OS Name : Microsoft Windows XP Professional
OS Version : 5.1.2600 Service Pack 3
OS Manufacturer : Microsoft Corporation
System Name : WS048041
System Manufacturer : Hewlett-Packard
System Model : HP EliteBook 6930p
System Type : X86-based PC
User Name : WS048041\DVADMIN
BIOS Manufacturer : Hewlett-Packard
BIOS Version : 68PCU Ver. F.12
Processor : Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz
CPU Cores : 2
CPU Speed : 2393
Total Disk Space : 160039272960
Total Disk Space : 8101900800
Time Zone : Westeuropäische Normalzeit
Installer : Polycom_Telepresence_m100-1.0.0.8166_2451.exe


Message 3 of 4
Highlighted
Occasional Contributor

Re: m100 sending content to the m100

The problem was the firewall from a AVM Fritzbox or other Routers. The Boxes blocks the content. If you take the PC/Notebook to the DMZ then it works fine if the feature is supported from the router.

View solution in original post

Message 4 of 4