I am using HDX 9000 with mptz-7 eagle eye camera.
Suddenly,the camera stopped working,when i powered the unit on the camera leds power and stand by were flashing.
HDX 9000 is running 3.0.5 firmware version.
Factory reset did not help.
Thanks for providing the information and since you have already done the basic things that we be done in trouble shooting the camera.
A couple of things: make sure there are no bent pins on the HDCI connector (on both the camera and codec sides). Is there any way you can test it with another camera/cable.
Did the system properly identify the camera?
I reconnected all the cables and the camera was working fine but yestarday a power outage and the problem appeared again.
It seems like a power issue,i power on the camera first and then the codec so that the codec can read the camera but i need to reboot both units about 15-20 times in order for the camera to work properly.
Thank you in advance,