• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Good day all,

 

your reseller in Athens, Greece (Logitel), with a delay (payment to emailing the license) of 15 days, gave me a license number, like (XEFF-6Bxx-xxxx-xxxx-xxxx).  ONLY.

It is for RealPresence Desktop, for Windows.

The actual windows application, asks for License Number, and Activation Key Code.

 

It is urgent, we have a presentation on Monday morning, and I cannot for the life of me, activate the software.

 

please advise,

Spiros Anthis

1 REPLY 1
HP Recommended

Hi Spiros,

 

have a look at the attached PDF. I think this will help you. When you have to enter SN, type in your license number (page3).

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.