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realpresence group 300 not boot

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Occasional Contributor

realpresence group 300 not boot

After a power failure, not boot terminal realpresence group 300. Attempting to restore using USB flash does not work. And also in the recovery screen incorrectly displays the serial number. Who has clever ideas how to overcome this problem?

1 REPLY 1
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Polycom Employee

Re: realpresence group 300 not boot

Hi,

 

Which files are located on the USB stick? Did you follow the process as described in the GS Admin Guide?

 

p.223-224

 

http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/pro...

 

 

Thanks

Regards,

Alexey

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