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supervision feature doesn't operate

eduzav
Occasional Contributor

supervision feature doesn't operate

Hy, I need to configure remote web monitoring on two devices HDX 7000 HD (ver 3.0.1-10628) but I can't!!!

I enabled that feature on web admin but I haven't any content on the supervision view.

I attached 2 views with the configuration.

Any idea to solve that?

 

 

Eduardo

3 REPLIES 3
Kendo
Polycom Employee

Re: supervision feature doesn't operate

Web monitoring has to be 'allowed' from the HDX itself using the hand held remote control.  This is a security issue that the local users need to agree upon.  Allowing anyone to log in and 'watch' has to be agreed upon in advance.

Ken
Polycom
Sr. Product Support Technician
Message 2 of 4
eduzav
Occasional Contributor

Re: supervision feature doesn't operate

Excellent, I don't know, I'll probe it !!

Message 3 of 4
Kendo
Polycom Employee

Re: supervision feature doesn't operate

From the local Admin Settings go into security and on page 3 check the box 'Allow video display on web'

Ken
Polycom
Sr. Product Support Technician
Message 4 of 4