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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-07-2012 11:20 PM

HP Recommended

DEAR SIR,

         I HAVE SUPPLIED ONE VSX 5000 MODEL vcs TO ONE OF MY CLIENTS.BUT THE DUAL MONITOR FEATURE IS NOT ACTIVATED.

 

SIR,DOES IT REQUIRE A LICENSE????????????????

 

ALSO ONLY ONE MIKE IS WORKING OUT OF TWO.I DONT KNOW WHY??

 

KINDLY GIVE ME A REPLIEY AS SOON AS POSSIBLE.DUE TO THIS THEY ARE NOT RELEASING MY PAYMENTS.

3 REPLIES 3

‎03-08-2012 02:42 AM

HP Recommended

Hello rajesh,

 

welcome to the Polycom Community.

 

Please be aware of the following:

 

The purpose of these forums is to allow community members collaborate and help each other. Questions posted here do not follow Polycom’s SLA guidelines. If you require assistance from Polycom technical support, please open a web service request or call us.

 

If you require immediate assistance please contact your Polycom Reseller or Polycom Support.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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‎03-08-2012 06:53 AM

HP Recommended

rajesh,  before you sell a system be sure you research its capabilities.

 

Please see the VSX admin guide on this link.

 

http://support.polycom.com/PolycomService/support/us/support/video/vsx_series/vsx5000.html

 

The VSX5000 is an entry level system and only supports one monitor and one mic.

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‎03-21-2012 12:12 AM

HP Recommended

THANK YOU FOR YOUR SUPPORT

 

RAJESH

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