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x50 Device Mode Auto Launch not working

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Liquid
Occasional Visitor

x50 Device Mode Auto Launch not working

Hi,

Has anyone got the new feature in v3.6 Device Mode Auto Launch working with the x50 in Zoom Mode?

 

From my understanding with this in Zoom Mode if I plug a USB C device in it should automatically go into device mode. But what is happening for me is that I still need to confirm entering device mode on the TC8.

Ideally I'd like to not have the TC8 connected and have it automatically go into device mode.

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mshu
Esteemed Contributor

Re: x50 Device Mode Auto Launch not working

Hi @ Liquid,

 

works as designed. In the past you had to swipe on the TC8 to choose and activate device mode.

Now you can connect your notebook and the Studio X recognizes it automatically, but gives you the choice the us device mode. Which is pretty clever, because sometimes you do not want to use device mode but content sharing.

View solution in original post

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mshu
Esteemed Contributor

Re: x50 Device Mode Auto Launch not working

Hi @ Liquid,

 

works as designed. In the past you had to swipe on the TC8 to choose and activate device mode.

Now you can connect your notebook and the Studio X recognizes it automatically, but gives you the choice the us device mode. Which is pretty clever, because sometimes you do not want to use device mode but content sharing.

View solution in original post

Message 2 of 3
Uwe.Ansmann
Polycom Employee

Re: x50 Device Mode Auto Launch not working

You can find more info in my blog post at:
https://aitsc.de/blog/studio-x-g7500-software-release-3-6-verfuegbar/

Translation options can be found to the top right.

 

Cheers

Kind regards,
Uwe
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