I have a question about the consoule interconnect cable 2200-40115-001 that connects 2polycom IP7000 units together I have the 2 ip7000s the cable and the MIM with the 10 pin rj45 style connector when i connect the 3 units together i cant get the second IP7000 to power the part number on the box of the console interconnect cable is correct but the part number printed on the bag that the cable is packaged in is 2457-2321-001 according to the conference link guide this cable is (RealPresence Group Series microphone array cable. Connects Group Series microphone to Group Series microphone or Group Series microphone to Group Series codec. Not compatible with HDX table microphone array due to different overmold. Cross-over cable.) i figure thats the wrong cable for this application so i ordered another cable (2200-40115-001) from a completlly different vender guess what it also has the 2457-2321-001 cable inside the box these are new unopened boxes so whats up?
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I checked with Product Management and here is their answer:
Just checked and customer has the correct cable 2200-40115-001 contains 2457-23216-001 (Customer was missing a digit in the cable part number- middle set of numbers should be 5 digits)
This is the part on the pricelist
Cable - Console Interconnect Cable for SoundStation IP 7000, 25ft/7.6m CLink 2 cable with Walta to Walta connectors. Connects two (2) SoundStation IP 7000 consoles together.
So, if connected together properly, the second unit should power up. I think customer should contact for service if basic troubleshooting doesn’t resolve the issue.
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