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335 polycom sip phone not audible when originating calls

Mmakati
Occasional Visitor

335 polycom sip phone not audible when originating calls

hi

 

i have just cofigured a 335 phone on my network. when i call another sip phone with the it the receiver could not hear me and i also cant hear the other end but when the other phones calls me we hear each just fine and voice quality is good. the problem is when i try to call with the phone. we are planning to buy the 335 phone. currently we are using 550 which are quite expensive to replace. i will appreciate any help.

 

thanks

 

Mmakati

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