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4-Way Conference Call on SS IP 7000

arshi
Occasional Visitor

4-Way Conference Call on SS IP 7000

Hi,

 

I am using Polycom SoundStation IP 7000 phone with Cisco Call Manager 6.1. Phone is working perfectly fine but do not allow to add 3rd or 4th call in a conference. The phone BootRom version is 5.0.1 and UC Software version is 4.0.2B. There is no additional license installed. Please help me to configure the set to have 4-Way conference call. Also advise if any additional license is required to achieve this objective?

 

BR

 

Arshi

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: 4-Way Conference Call on SS IP 7000

Hello arshi,

welcome to the Polycom Community.

We encourage all users to read the Welcome Post, the FAQ and use the Forum Search.

 

Oct 25, 2011 Question: What is the maximum amount of participants in a conference call?

Resolution: Please check => here <=

 

Please be aware that the Cisco Call manager is not a supported SIP Platform for the SSIP7000.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
arshi
Occasional Visitor

Re: 4-Way Conference Call on SS IP 7000

Hi Steffen,

 

Thanks for your response and suggested link but it did not help me anyway. I am already doing 3-way conference cal and want to add another party to make 4-way conference call. What I have learned that by using Productive Suit License I can add 4-way conference feature. Please comment?

 

Arshi


@SteffenBaierUK wrote:

Hello arshi,

welcome to the Polycom Community.

We encourage all users to read the Welcome Post, the FAQ and use the Forum Search.

 

Oct 25, 2011 Question: What is the maximum amount of participants in a conference call?

Resolution: Please check => here <=

 

Please be aware that the Cisco Call manager is not a supported SIP Platform for the SSIP7000.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


 

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: 4-Way Conference Call on SS IP 7000


@arshi wrote:

Hi Steffen,

 

Thanks for your response and suggested link but it did not help me anyway. I am already doing 3-way conference cal and want to add another party to make 4-way conference call. What I have learned that by using Productive Suit License I can add 4-way conference feature. Please comment?

 


 Well below statement from the FAQ post mentioned, in my own opinion, cannot be any clearer:

 

All phones support three-party local conferencing.

 

The SoundPoint IP 450, 550, 560, 650, and 670 phones may support four-way local conferencing.

 


Nowhere above does it mention that the SSIP7000 supports four way.

 

Best Regards

 

Steffen Baier


 

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4